Installmap

Search and Reviews adoption 2026

Last updated 2026-09-03

Key findings

  1. G2 runs on 1.3% of the 8,130 company websites crawled, the most of any Search and Reviews tool.
  2. G2 share runs from 0.0% in Commerce and Shopping to 3.9% in Data and Analytics.
  3. G2 is most common at 51-200 employees, on 2.9% of sites in that band.
  4. G2 share is highest in the United States, at 1.5% of crawled sites there.
  5. Trustpilot share runs from 0.0% in Biotechnology to 2.1% in Commerce and Shopping.
  6. In Artificial Intelligence (AI), G2 is the most used Search and Reviews tool, on 1.9% of crawled sites.
  7. In Financial Services, Trustpilot is the most used Search and Reviews tool, on 2.1% of crawled sites.
  8. In Biotechnology, G2 is the most used Search and Reviews tool, on 0.2% of crawled sites.

G2 runs on 1.3% of the 8,130 company websites crawled, the most of any Search and Reviews tool.

Search and Reviews tools, share of crawled company websitesG21.3%Trustpilot0.6%Algolia0.1%Coveo0.0%REVIEWS.io0.0%Bazaarvoice0.0%Capterra0.0%Elastic Site Search0.0%Judge.me0.0%Yotpo0.0%
Search and Reviews tools, share of crawled company websites

G2 was found on 108 sites. Trustpilot came second with 50. Shares are of the whole sample, and a site can run more than one tool, so the bars do not add up to 100.

Key takeaway: G2 leads Search and Reviews at 1.3%.

G2 share runs from 0.0% in Commerce and Shopping to 3.9% in Data and Analytics.

G2 share by industryArtificial Intelligence (…1.9%Financial Services1.1%Biotechnology0.2%Information Technology3.5%Health Care0.0%Apps1.6%Data and Analytics3.9%Commerce and Shopping0.0%Administrative Services3.0%Energy0.3%
G2 share by industry

Data and Analytics: 14 of 356 crawled sites run G2. Commerce and Shopping: 0 of 341. Only industries with at least 150 crawled sites are compared here; the tool page lists the rest.

Key takeaway: G2 is concentrated in Data and Analytics.

G2 is most common at 51-200 employees, on 2.9% of sites in that band.

G2 share by employee band11-500.9%51-2002.9%
G2 share by employee band

54 of the 1,881 crawled sites with 51-200 employees run G2. At 11-50 employees the share is 0.9%.

Key takeaway: G2 skews to 51-200 employee companies.

G2 share is highest in the United States, at 1.5% of crawled sites there.

G2 share by countryUnited States1.5%United Kingdom0.9%Canada0.8%France1.4%Germany0.7%Australia0.0%Netherlands0.7%Sweden1.2%Denmark2.7%Finland1.5%
G2 share by country

82 of the 5,384 crawled United States sites run G2, against 1.3% across all countries. Countries with fewer than 150 crawled sites are not compared.

Key takeaway: G2 is strongest in the United States.

Trustpilot share runs from 0.0% in Biotechnology to 2.1% in Commerce and Shopping.

Trustpilot share by industryArtificial Intelligence (…0.2%Financial Services2.1%Biotechnology0.0%Information Technology0.2%Health Care0.7%Apps1.3%Data and Analytics0.3%Commerce and Shopping2.1%Administrative Services0.9%Energy1.0%
Trustpilot share by industry

Commerce and Shopping: 7 of 341 crawled sites run Trustpilot. Biotechnology: 0 of 521. Only industries with at least 150 crawled sites are compared here; the tool page lists the rest.

Key takeaway: Trustpilot is concentrated in Commerce and Shopping.

In Artificial Intelligence (AI), G2 is the most used Search and Reviews tool, on 1.9% of crawled sites.

Search and Reviews tools in Artificial Intelligence (AI)G21.9%Trustpilot0.2%Algolia0.1%Coveo0.1%REVIEWS.io0.1%Bazaarvoice0.0%Capterra0.0%Elastic Site Search0.0%Judge.me0.0%Yotpo0.0%
Search and Reviews tools in Artificial Intelligence (AI)

1,606 crawled sites are labelled Artificial Intelligence (AI), and 31 of them run G2. Trustpilot follows at 0.2%.

Key takeaway: G2 leads Search and Reviews in Artificial Intelligence (AI).

In Financial Services, Trustpilot is the most used Search and Reviews tool, on 2.1% of crawled sites.

Search and Reviews tools in Financial ServicesTrustpilot2.1%G21.1%Algolia0.0%Coveo0.0%REVIEWS.io0.0%Bazaarvoice0.0%Capterra0.0%Elastic Site Search0.0%Judge.me0.0%Yotpo0.0%
Search and Reviews tools in Financial Services

536 crawled sites are labelled Financial Services, and 11 of them run Trustpilot. G2 follows at 1.1%.

Key takeaway: Trustpilot leads Search and Reviews in Financial Services.

In Biotechnology, G2 is the most used Search and Reviews tool, on 0.2% of crawled sites.

Search and Reviews tools in BiotechnologyG20.2%Trustpilot0.0%Algolia0.0%Coveo0.0%REVIEWS.io0.0%Bazaarvoice0.0%Capterra0.0%Elastic Site Search0.0%Judge.me0.0%Yotpo0.0%
Search and Reviews tools in Biotechnology

521 crawled sites are labelled Biotechnology, and 1 of them run G2. Trustpilot follows at 0.0%.

Key takeaway: G2 leads Search and Reviews in Biotechnology.

Attrition funnel

StepCount
Domains selected for the sample
Company domains drawn from the source universe.
30,000
Homepage fetched
A response was returned for the request.
8,948
Fetch succeeded
A 200 response with a readable HTML body.
8,130
Firmographics joined
Industry, country and employee band all present. The base every share on this site is divided by.
8,130

Named failures

ReasonCountShare of attempted
HTTP 502 249 2.8%
HTTP 403 243 2.7%
Connection timeout 205 2.3%
SSL error 55 0.6%
HTTP 429 (rate limited) 20 0.2%
HTTP 503 11 0.1%
HTTP 500 9 0.1%
Connect 5 0.1%
Proxy error 4 0.0%
HTTP 401 4 0.0%
HTTP 526 3 0.0%
HTTP 530 2 0.0%
HTTP 521 2 0.0%
HTTP 525 2 0.0%
Too many redirects 2 0.0%
HTTP 523 1 0.0%
Http520 1 0.0%

Cite this

G2 runs on 1.3% of the 8,130 company websites crawled, the most of any Search and Reviews tool, https://installmap.com/stats/search-reviews, Installmap, September 2026.