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Zendesk Web Widget
Zendesk Web Widget in each crawled group, and in the wider sample. Live Chat and Support.
| Group | Crawled | Running Zendesk Web Widget | Share |
|---|---|---|---|
| Inc 5000 (2026) | 4,886 | 32 | 0.7% |
| Y Combinator companies | 5,386 | 24 | 0.4% |
| Fortune 500 | 472 | n/a | n/a |
| Unicorns | 1,000 | 15 | 1.5% |
| SaaS companies | 8,173 | 31 | 0.4% |
| Tranco top 10,000 | 1,572 | <5 | <5 |
| Wider sample | 8,291 | 19 | 0.2% |
Group rows come from rendered homepage crawls; the wider sample is a plain fetch, so it undercounts tools a tag manager injects after the page loads. <5 means fewer than 5 crawled domains in that group. Method · Live Chat and Support across all groups · Zendesk web widget or legacy Zopim chat snippet embedded on the page.
Detected by:
script static.zdassets.com/ekr/snippet.js html zESettings
Wider sample
Zendesk Web Widget was detected on 19 of 8,291 company websites drawn from Crunchbase company records, companies with 11 to 1,000 employees. The cuts below divide by each segment's own crawled base.
By industry
| Industry | Crawled | Running Zendesk Web Widget | Share |
|---|---|---|---|
| Artificial Intelligence (AI) | 1,631 | 4 | 0.2% |
| Financial Services | 548 | 2 | 0.4% |
| Biotechnology | 521 | 0 | 0.0% |
| Information Technology | 503 | 1 | 0.2% |
| Health Care | 420 | 2 | 0.5% |
| Apps | 395 | 2 | 0.5% |
| Data and Analytics | 373 | 1 | 0.3% |
| Commerce and Shopping | 347 | 0 | 0.0% |
| Administrative Services | 344 | 1 | 0.3% |
| Energy | 294 | 0 | 0.0% |
By employee size band
| Size band | Crawled | Running Zendesk Web Widget | Share |
|---|---|---|---|
| 11-50 | 6,249 | 12 | 0.2% |
| 51-200 | 2,042 | 7 | 0.3% |
By country
| Country | Crawled | Running Zendesk Web Widget | Share |
|---|---|---|---|
| United States | 5,475 | 11 | 0.2% |
| United Kingdom | 803 | 2 | 0.2% |
| Canada | 480 | 0 | 0.0% |
| Germany | 430 | 3 | 0.7% |
| France | 422 | 0 | 0.0% |
| Australia | 212 | 1 | 0.5% |
| Netherlands | 146 | 0 | 0.0% |
| Sweden | 84 | 0 | 0.0% |
| Denmark | 75 | 2 | 2.7% |
| Finland | 68 | 0 | 0.0% |
Cite this
Installmap, Zendesk Web Widget adoption, crawl of 2026-09-03, https://installmap.com/tools/zendesk-widget.
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