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Live Chat and Support among the Inc 5000, Y Combinator companies, the Fortune 500 and unicorns
Every Live Chat and Support tool the four group crawls count, with each group's share. Bases: Inc 5000 4,885, Y Combinator 5,386, Fortune 500 472, Unicorns 1,000.
| Tool | Inc 5000 | Y Combinator | Fortune 500 | Unicorns |
|---|---|---|---|---|
| HubSpot Chat | 18.9% | 6.3% | 1.3% | 11.0% |
| Intercom | 1.1% | 4.2% | 0.2% | 2.1% |
| Gorgias | 1.9% | n/a | 0.2% | 0.5% |
| Zendesk Web Widget | 0.7% | 0.4% | n/a | 1.5% |
| Zoho SalesIQ | 0.9% | n/a | n/a | n/a |
| Drift | n/a | 0.2% | 0.6% | 0.7% |
| Crisp | n/a | 0.5% | n/a | n/a |
n/a means the tool is outside the counts published for that group.
In each group
- Live Chat and Support among the Inc 5000
- Live Chat and Support among Y Combinator companies
- Live Chat and Support among the Fortune 500
- Live Chat and Support among unicorns
- Live Chat and Support in the wider sample
Live Chat and Support in the four groups, 4 September 2026, https://installmap.com/categories/live-chat-support. Free to cite with a link.