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Live Chat and Support among the Inc 5000, Y Combinator companies, the Fortune 500 and unicorns

Every Live Chat and Support tool the group crawls count, with each group's share. Bases: Inc 5000 4,886, Y Combinator 5,386, Fortune 500 472, Unicorns 1,000, SaaS 8,173, Tranco 1,572.

Tool Inc 5000Y CombinatorFortune 500UnicornsSaaSTranco
HubSpot Chat 6.3% 2.2% <5 2.4% 0.4% 0.7%
Intercom 1.1% 4.2% <5 2.1% 2.5% 0.4%
Zendesk Web Widget 0.7% 0.4% n/a 1.5% 0.4% <5
Drift 0.2% 0.2% <5 0.7% 0.4% n/a
Gorgias 2.0% 0.2% <5 0.5% n/a n/a
Zoho SalesIQ 0.9% 0.2% n/a n/a 0.6% n/a
Tawk.to 0.6% 0.2% n/a n/a 0.8% n/a
LiveChat 0.5% 0.2% n/a n/a 0.3% <5
Crisp 0.1% 0.5% n/a n/a 0.5% n/a
Help Scout Beacon 0.1% 0.2% n/a n/a 0.3% <5

n/a means the tool is outside the counts published for that group. <5 means fewer than 5 crawled domains in that group.

In each group

Live Chat and Support in the groups, 4 September 2026, https://installmap.com/categories/live-chat-support. Free to cite with a link.